Privacy Policy
Last Updated: December 15, 2024
1. Introduction
At Boostix Corporation ("Boostix," "we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer:
Privacy Officer
Boostix Corporation
488 Wellington Street West
Suite 300
Toronto, Ontario M5V 1E3
Canada
Email: [email protected]
Phone: +1 (647) 952-8765
3. Information We Collect
3.1 Information You Provide
- Account information (name, email, company details)
- Billing information
- Marketing preferences
- Customer support communications
- Survey responses and feedback
3.2 Information Automatically Collected
- Device information
- Log data and usage statistics
- Performance analytics
- Cookie data (as detailed in our Cookie Policy)
3.3 Information From Third Parties
- Advertising platform data
- Social media integrations
- Payment processor information
- Business partner referrals
4. How We Use Your Information
Purpose | Legal Basis | Retention Period |
---|---|---|
Provide and maintain services | Contract performance | Duration of service plus 2 years |
Process payments | Contract performance | 7 years (tax requirements) |
Marketing communications | Consent | Until consent withdrawal |
Analytics and improvement | Legitimate interests | 3 years |
5. Data Storage and Security
Your data is stored in secure Canadian data centers located in:
- Primary: Toronto, Ontario
- Secondary: Montreal, Quebec
- Backup: Vancouver, British Columbia
We implement appropriate technical and organizational measures to protect your personal information, including:
- 256-bit encryption for data in transit and at rest
- Regular security audits and penetration testing
- Multi-factor authentication
- Access controls and activity logging
- Employee security training
6. Data Sharing and Transfers
6.1 Third-Party Service Providers
We may share your information with trusted service providers who assist us in:
- Payment processing (Stripe)
- Customer support (Intercom)
- Analytics (Google Analytics)
- Email communications (HubSpot)
6.2 International Data Transfers
While our primary operations are in Canada, some data may be processed internationally. We ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Data processing agreements
- Privacy Shield certification (where applicable)
7. Your Privacy Rights
Under PIPEDA, you have the right to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent for data processing
- Request data deletion (subject to legal requirements)
- File a complaint with the Privacy Commissioner of Canada
To exercise these rights, contact our Privacy Officer using the information provided in Section 2.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect or maintain information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through:
- Email notification (for account holders)
- Website notice
- Application notification
Continued use of our services after changes constitutes acceptance of the updated policy.
Effective Date: January 1, 2025
Last Updated: December 15, 2024